Last Updated: October 29, 2025
1. Introduction
iRent Information Technology Co., Ltd. (“we,” “our,” or “us”) operates the website irent.com.tw and provides WordPress plugin solutions. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.
2. Information We Collect
2.1 Personal Information
When you purchase our WordPress plugins, we collect:
- Name and contact information (email address, phone number)
- Billing information (address, payment details)
- Company name and business information (if applicable)
- Account credentials (username and password)
2.2 Transaction Information
- Purchase history and activation codes
- Payment transaction details
- License information and product usage data
2.3 Technical Information
- IP address and browser type
- Device information and operating system
- Website usage data and cookies
- Plugin performance and error logs
2.4 Communications
- Customer support inquiries and correspondence
- Feedback and survey responses
- Marketing communication preferences
3. How We Use Your Information
We use the collected information for the following purposes:
3.1 Product and Service Delivery
- Processing and fulfilling your orders
- Generating and delivering activation codes
- Providing customer support and technical assistance
- Managing user accounts and licenses
3.2 Business Operations
- Processing payments and preventing fraud
- Improving our products and services
- Analyzing website performance and user experience
- Maintaining security and preventing unauthorized access
3.3 Communication
- Sending order confirmations and activation codes
- Providing product updates and security patches
- Responding to inquiries and support requests
- Sending marketing communications (with your consent)
3.4 Legal Compliance
- Complying with applicable laws and regulations
- Enforcing our terms and conditions
- Protecting our legal rights and interests
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
4.1 Service Providers
- Payment processors (credit card companies, payment gateways)
- Hosting and cloud service providers
- Email service providers
- Analytics and tracking services
4.2 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal obligations or court orders
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Enforce our terms and conditions
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data (SSL/TLS protocols)
- Secure payment processing systems
- Regular security audits and updates
- Access controls and authentication measures
- Employee training on data protection
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
- Maintain business records
Activation codes and license information are retained for the duration of your license period and as required by law.
7. Your Rights
Depending on your location, you may have the following rights:
7.1 Access and Portability
- Request access to your personal information
- Receive a copy of your data in a portable format
7.2 Correction and Update
- Correct inaccurate or incomplete information
- Update your account details
7.3 Deletion
- Request deletion of your personal information (subject to legal obligations)
7.4 Objection and Restriction
- Object to certain processing activities
- Restrict processing of your information
7.5 Withdraw Consent
- Withdraw consent for marketing communications
- Opt-out of non-essential data collection
To exercise these rights, please contact us at the information provided below.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Improve website functionality and performance
- Deliver personalized content and advertisements
You can control cookie settings through your browser preferences. Please note that disabling cookies may affect website functionality.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information promptly.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- Posting the updated policy on our website
- Updating the “Last Updated” date
- Sending email notifications (for material changes)
Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
iRent Information Technology Co., Ltd.
艾瑞特資訊科技有限公司
Website: https://irent.com.tw
Email: [Your contact email]
Address: [Your business address]
For data protection inquiries, please include “Privacy Policy” in the subject line of your email.
14. Jurisdiction-Specific Provisions
14.1 Taiwan Residents
In compliance with Taiwan’s Personal Data Protection Act, you have the right to:
- Request to review, duplicate, or supplement your personal data
- Request to cease collection, processing, or use of your personal data
- Request deletion of your personal data
14.2 European Union Residents (GDPR)
If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.
14.3 California Residents (CCPA)
California residents have specific rights under the California Consumer Privacy Act, including the right to know what personal information is collected and to opt-out of the sale of personal information. We do not sell personal information.
Acknowledgment
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
